OUR REFUND AND RETURN POLICY

Our online policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. As company policy our stores have a separate returns policy to online.

Eligibility for Returns or Refunds

To be eligible for refund or return:

There are certain situations where only partial refunds are granted:

Refunds

Information of your refunds

We aim to process refunds as soon as we receive them but during busy periods - RTE Shows, Mothers Day, Christmas please allow 2 days after your parcel has arrived for us to refund your money as our warehouse can be extremely busy during these times.
If you are approved, then your refund will be processed, and the credit due to you will be refunded onto the card that you paid with at checkout.
All of our refunds are instant and if you receive an email from us stating we have refunded you a certain amount then this means that this refund has been processed and it has been refunded to your card on our end.
Please allow 3 working days for the amount to show up in your bank account or on your statements as each bank is different. If you have received an email from us stating we have refunded you X amount but after the 3 days you cannot see it in your bank account please feel free to contact us on info@pacoretail.com but we also recommend contacting your banking provider.

Late or Missing Refunds

Returns

Return in Store

Return by post